Help & Info

Frequently asked questions

How do I choose the right size for my dog?

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Every pup is different, so we recommend measuring your dog before ordering and checking our Size Guide. For the best fit, measure around the widest part of the chest and around the neck. If your pup is between sizes or you’re unsure, contact us at waggingtonslondon@outlook.com and we’ll be happy to help.

How should I care for my Waggingtons products?

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Our harnesses and fabric accessories can be washed on a gentle 30°C cycle. We recommend placing them inside a wash bag, fastening all clips before washing and allowing them to air dry naturally. Avoid tumble drying to help keep them looking their best.

How quickly will my order be dispatched?

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We aim to prepare and dispatch orders as quickly as possible. Once your order is on its way, you’ll receive confirmation so you know your Waggingtons parcel is coming.

Can I return or exchange an item?

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Of course. If the size isn’t quite right or you’ve changed your mind, please contact us at waggingtonslondon@outlook.com to arrange a return or exchange. Items must be returned unused, unworn and in their original condition and packaging.

What if I order the wrong size?

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Don’t worry — if your item is unused and in its original condition, contact us and we’ll help arrange an exchange. We always recommend checking our Size Guide before ordering.

Where do you deliver?

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We currently deliver throughout the UK. Delivery options and costs will be shown at checkout.

Are Waggingtons products suitable for everyday walks?

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Yes. Our collections are designed with everyday adventures in mind, bringing together comfort, practicality and distinctive Waggingtons style.

Who is behind Waggingtons?

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Waggingtons was inspired by our English bulldogs, Tootsie & Tank, and a love of beautifully designed dogwear. What began with two very spoilt bulldogs has grown into a British-inspired brand created for stylish pups and their everyday adventures.

Still need a paw? 🐾

We're happy to help

Email us at waggingtonslondon@outlook.com and we'll be happy to help.

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